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Upgrade program grudge

MrGuerra
Novice

I have been a Visible customer almost from the beginning. While there are many things I like about the service I am upset that I am unable to participate in the upgrade program. I purchased my iPhone SE outright from Visible and pay the monthly fee for insurance yet I can’t upgrade my phone because I did not finance it. I don’t think that is fair. 

2 REPLIES 2

stang67671
Intermediate II

I guess you could sell it outright and finance the next upgrade.

Why would I finance a phone when I can pay for it outright? Just to get a deal that should be open to all customers? Nope, that’s silly.