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Third Party Privacy Disclosure

Additional Information for Oregon Consumers Oregon law provides residents with the right to request a list of the third parties* with whom Visible Community may share consumer personal information. Visible Community may disclose the personal informat...

How Do I Trade In My Phone on Visible?

Trade in on Visible is here! Click below to learn more about how you can get credit for your old device. See More (Highlight to read) Q: What’s the trade-in program? A: The trade-in program allows for you to take a phone you’re not using anymore or a...

Return A Device FAQ

Devices can be a lot of fun. But what’s not a lot of fun is returning it for any reason. There’s a lot of moving pieces in the process, so this forum is about bringing clarity to it all. And if this post doesn’t answer your question(s), this is the b...

Swap FAQ

One of the main deals we have available is our Swap program. It’s a way to join Visible and get wireless service if different signs are telling you you can’t. Before we get into it, a few things to know about Swap: It’s only for Android devices that ...

Bring a Friend Code FAQs

IMPORTANT UPDATE: Starting May 25th, we will be rolling out a new referral incentive - “Give $20 off, get $20 off”. Now both you and your friend will get $20 off a month of service when they use your Friend code to sign up for Visible. Bring a Friend...

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