Account locked

Monid54
Novice

How do I get back into my visible account if my phone is beyond destroyed and it won’t connect to another phone? I don’t remember my password and I’ve attempted to many times so now it’s locked

@Visible 

2 REPLIES 2

Tom9676
Novice III

have support reset your account

Airwolf
Superuser
Superuser

Use the chat with us function on the webpage:

 

https://www.visible.com/help/contact-us

 

After a brief look at it, it appears they only need name and email to get started.

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