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Does Visible support ASHA

tj4wheeler
Novice II

I would like to connect my hearing aids to my cell phone. I have a Samsung S21 so I just need a carrier that supports ASHA.

6 REPLIES 6

Moxie
Superuser Founder
Superuser Founder

I didn't think that has anything to do with the network (visible)? I thought that was a phone specific feature. Please let me know if I'm wrong.

 

Best!

According to my RESound hearing aids the carrier must support ASHA. I know Verizon does but haven't seen anywhere if Visible does. I guess I can join Visible for a month to find out but hate to port my phone number if they don't.

Moxie
Superuser Founder
Superuser Founder

Interesting..? I couldn't find a definitive answer when I did a search on supported networks; but several results did mention Android 10 and above and also very little on Apple/ios?... Strange. If you do want to try visible for a month I can give you a referral code for a $5 month unless you already have one. Let me know.

 

Thanks!

 

Best

Airwolf
Superuser Founder
Superuser Founder

Do not want to sound like a broken record, but have you tried to contact visible customer support?  Wonder if they could answer the question for you rather than 'trying' the service?

 

Link to support options: https://www.visible.com/help/connect/

 

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

Customer support was the first thing I tried. Visible requires a IMEI #, which I don't have since my new phone hasn't arrived yet. Very frustrating system that I can't get by the automated system to ask a simple question. Guess I will wait for the phone to arrive so maybe I will be able to finally "Chat" with a human.

Moxie
Superuser Founder
Superuser Founder

People ask me why/how is Visible so cheap (skepticism)? Well... when you don't have physical stores or a call center it really helps keep costs down. I have found that after I have my sim card installed I really don't need any help from Visible staff. With that said I don't see many benefits to eSIM??... That's my skepticism..