Need new sim chip

Cappy46
Novice

How do I order a new sim chip? While attempting to resolve a text messaging problem my Google pixel 3A locked up. Numbers on the Sim chip card don't appear to be PUK codes and will not unlock it. I haven't even had one full day of successful service yet. Ironically, there appears to be no phone number to reach Visible for help. So far, NOT SO GOOD!

 

1 ACCEPTED SOLUTION

Airwolf
Superuser
Superuser

Visible does not have a typical phone support system, here are the ways to contact their support department:

 

https://www.visible.com/help/connect/

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

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2 REPLIES 2

Airwolf
Superuser
Superuser

Visible does not have a typical phone support system, here are the ways to contact their support department:

 

https://www.visible.com/help/connect/

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

Mallorie0
Novice

I never got my SIM card  it say it sent but I never got it