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OnePlus 9 5G Support - Highly conflicting information


I just switched to Visible from Mint with my OnePlus 9 (LE2115,) and I'm a little frustrated.  I've searched forums and can't get a solid answer.  Most threads are almost a year old now.


I live outside of a major metro area and always had plenty of sub-6hz 5G signal from Mint (T-Mobile.) I saw several mentions of 5G-compatibility for the OP9 with Visible on the web...

And the IMEI checker said "Boom, you're good to go!" 


Unless I missed the fine print or a tricky little asterisk on that statement, I assumed that to mean that my phone was fully compatible with the network.  I knew 5G UW wasn't an option because the OP9 doesn't have that antenna... but sub-6hz 5G should be possible.  


Did Visible previously have 5G compatibility? Was it deactivated?

The compatibility checker feels highly misleading in retrospect... There should've been some kind of warning that I would be limited to 4G LTE. If the porting process wasn't such a pain in the neck, I'd be leaving Visible already.


Superuser Founder
Superuser Founder

Visible still has 5G compatibility, but they are on the Verizon network.  So the phone may be compatible but it may be that  Verizon does not have 5G or the correct 5G coverage for the phone.


Is there anyone else you know in the area on Verizon network in your area that gets the 5G coverage?

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

I just switched to Visible directly from Verizon where I was almost always getting 5G but now on Visible 5G does not show up as an option in my settings (OnePlus 9) . I chatted with Visible service and they tried just really light troubleshooting which did not solve the issue. Which is how I found this post as I'm now searching for myself. 

I found something that did not work for me but the person that wrote it was very confident that it works (maybe they closed the access since) Here is what it said:

Go to dialer and enter *#*#4636#*#* then choose"phone information"

Under set preferred network type choose NR/LTE

Unfortunately for me nothing happens.



Novice II

How is the 4G LTE speeds with OnePlus 9? Why are you specific about 5G?