Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Visible; Terrible Website, Terrible Support

I tried to sign up for the 15-day free trial for my father. It wouldn't let me as it stated the email is already in use by another account. So I tried to reset the password but it stated his email did not exist in the system. I then tried to sign up ...

Is there an option for 'private' support with Visible?

When looking for support I see that I can chat with a bot, make a post on twitter, send a message with Facebook or post here on this forum. The bot does virtually nothing and I don't use twitter or facebook so this forum appears to be the only way to...

chmedly by Novice II
  • 185 Views
  • 1 replies
  • 0 kudos

activating my phone

I just downloaded a esim 2 days ago on my Pixel 7A, and can't get an activation code to make it work. I've tried about 30 times, they keep telling me they sent it, I never get it.

DjM by Novice
  • 187 Views
  • 1 replies
  • 0 kudos