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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Losing data service when using hotspot

I have been encountering this issue since setting up my plan and Visible support has no solution for me. I have an iPhone SE 2020 and use it to hotspot a chromebook. Randomly it will drop data service when I do this. The chromebook is still connected...

Setting up wifi calling while in another country

Hello! A couple months ago I was able to turn on wifi calling while in another country. I accidentally toggled it off, and now I need to turn it on again. But I'm not in the US and won't be back for a while. When I try to follow the basic directions ...

Issues porting old number

I am having the worst time porting my old number to this visible service. It continues to give me the error that the zip code does not match. I have tried the billing zip code, my old zip code, and the zip code that my phone number is associated to. ...

cnovak by Novice
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No free trial on Androids

Website is saying no free trial on Android. Can I sign up with a new plan sim card and after trial period import and switch plan to my phone number. Hate to do that until I know I am happy with the service. Thank you.

RF by Novice
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  • 0 replies
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