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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

deactivation

Did not know of active buyout plan from Verizon when activating device and phone number. Can I reverse my Visible activation, and return to previous carrier?

kaline6 by Novice
  • 187 Views
  • 1 replies
  • 0 kudos

Prepaid Visa Issue

So, when I try to add my Prepaid Visa from Simon it denies it. I’m pretty sure it relates to the postal code, I need want to pay my bill this way since it’s the only option for me. What do I do in order for me to pay using a Visa Prepaid Card?

Resolved! Wifi Calling disappeared

My home location requires me to use wifi calling. One day i noticed my signal strength was weak, so i went to see if wifi calling got turned off. It not only was off, but it was gone as an option to turn on. Nowhere in my phone can it be found. Keep ...

DJWiki by Novice II
  • 1636 Views
  • 6 replies
  • 0 kudos

Verizon 5G Home Internet discount for Visible+ members

Hello,I am a Visible+ member and I just subscribed to Verizon 5G home internet service.I understand that I can receive a $10/mon discount on my Verizon bill.I have the Verizon account set up and I have paid my first month bill.How do I go about recei...

Chrys24 by Novice
  • 364 Views
  • 1 replies
  • 0 kudos

Cannot receive incoming calls

Ported my Verizon A71, 5G to Visible about two weeks ago. Apparently I have not been able to receive incoming calls this whole time, but just realized it today. Incoming calls go straight to VM, and I have no notification of any VMs. I have been thro...