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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible DATA in Canada?

I'm no longer a Visible customer (the Pixel 6 debacle got me to dump the last of the three Visible phones we used to have). BUT...I'm going to be in Alberta (Waterton, Banff, Jasper) in an RV this year, and I need DATA. Hopefully I WON'T have to do a...

Sim card

I haven't received my sim card, I ordered on April 8th and it hasn't shipped, why? order# 22102906

SIM card

I haven’t received my SIM card. I’ve tracked the order and it hasn’t shipped since I ordered it on April 8th. Why hasn’t it shipped?

coverage

dumped metro to get great coverage from visible. 90212 lousy coverage all day 1 bar. No email capability. Service and connectivity so far is CRAP- supposedly getting great coverage from Verizon- BS- Cannot reach visible via email. For this I pay $???

5 orders automatically cancelled

5 times I placed an order for a SIM package (porting my number and keeping my iPhone), got confirmation, and then had the order automatically cancelled within 2-6 hours with no indication why. Customer service was not able to help. Couldn’t say why t...