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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Not all texts work

I have read almost all the texting posts but I don’t see Answers. Some texts go through but not all. I have an iPhone 15Pro running 17.1.2. I have friends with both iOS and android. iOS some friends I switched to cellular to text. one friend doesn’t ...

e SIM card

I have been trying since 2:30 am to have my e sim card re-downloaded back to my phone. Visible told me to remove it and they would re download it. I have been in 5-6 chats, exchanged several emails and texts to no avail. I asked for my account and a ...

OD1958 by Novice
  • 325 Views
  • 1 replies
  • 0 kudos

Deactivation of Verizon Network Extender

I shifted from Verizon to Visible to same some money. I did this in phase to verify my Verizon provided network extender would work with my Visible account, first transferring my phone and then several months later transferring my wife's. As soon as ...

DeanKey by Novice
  • 379 Views
  • 1 replies
  • 1 kudos