Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Can't Log into App

I signed up for new Visible phone plan and bought a new Iphone 15 XSMax. I was sent a defective phone. I tried to get support and spent an hour with someone on chat who was not able to get my problem solved. Regretfully, I had to return the phone. No...

cjr1173 by Novice
  • 316 Views
  • 1 replies
  • 0 kudos

Payments not working properly

They keep telling me I haven't paid when I have.They have even sent me a confirmation email but the payment history says I haven't. My CC company website shows the withdrawals. They've just issued a final warning for December payment yet I have paid ...

Grubhub driver promo not being honored

I signed up for Visible (a service I wasn't even aware of) thanks to a promotional email from Grubhub. (I'm a driver.) They promised $10 off the first six months and five dollars off after. I swear when I clicked on the link I saw a special page with...

Tenaya by Novice
  • 321 Views
  • 1 replies
  • 0 kudos

No Service Below 4g

I have been a Visible customer for many months and have had great service until now. I currently cannot get any service on Visible's Extended network. 5g and 4g works great as usual but as soon as I leave those areas nothing. No service In any extend...

ereown by Novice
  • 380 Views
  • 2 replies
  • 0 kudos