new phone needed activation, the activate button just gave me an error message, call supprt, I did, she wouldn't/couldn't help. no phone that works so I cancelled the acct( the service for this was excellent!!!!!!)I have no printer, won't buy one just to print a label. and visib;e refuses to send one snailmail. so I am out the price of a phone and service plan. thogh I can't see how they can claim a loss on the plan. Filed with the atty gen complaint a few minutes ago, any ideas how to force these theives into snail mailing me a return label?