11-18-2022 04:28 PM
Should it take 5 1/2 hours to activate a new phone, on a new account on an Esim?
Is this normal or am I just unlucky that I exposed the HUGE holes in this so called system.
By the way when it appears when a Customer service rep gets to the end of their knowledge the Chat magically drops and someone else comes on. I feel for the people trying to work on that system if it is as BAD as it looks! I think that Visible has a great idea for Mobile but who ever is taking care of the system after all these years can't explain why it has this many holes, they should listen to the people on this forum becayse yiu seem to no more about their system than they do!
11-18-2022 04:31 PM
When I say 5 1/2 hours, I mean continuously on a Chat with one Customer service rep or another!