04-11-2021 10:35 AM
Just wondering how to get your name to show up on caller ID for people that you're calling. When I call my family and friends' home phones my call shows up as "WIRELESS CALLER".
04-11-2021 02:20 PM
It looks like you have enabled Hide my caller ID. To disable this, go to call setting and enable show my caller ID.
04-11-2021 02:32 PM
When I click on "Show my Caller ID", nothing happens, there is just a spinning wheel?
04-13-2021 07:08 AM
Where? settings where? Visible account settings? profile?
04-22-2021 04:26 PM
I think they meant in your phone settings to enable your caller ID
08-28-2021 12:55 PM
Sorry, I never figured out the solution and my name is still showing up as "Wireless Caller".
12-21-2022 01:54 PM
I have the problem even when I was with xfinity mobile it show incoming calls with there name but visible it only shows the number not the full caller Id
04-13-2021 07:06 AM
where in settings? visible account? or my device call settings?
04-26-2021 06:59 AM
UPDATE: Despite having put in a ticket with Visible support, I'm still showing up as "WIRELESS CALLER" on caller ID. But here is the strange thing, I popped in a physical Red Pocket sim, and the option to show caller ID worked on my iPhone. Now I'm wondering if it's an esim issue.
08-28-2021 08:46 AM
I'm having the same issue with the esim on my iPhone. When I go into settings and Caller ID, nothing comes up, no option to turn it on or off, just a searching icon. Any advice on how to fix this?
09-13-2022 10:29 AM
For me, the name of the party who previously owned the number was showing up.
I submitted a ticket to Visible asking for it to be changed to my name and about 12 hours later received an email from Visible indicating the change had been successfully completed. However, they changed it to "Wireless Caller," not my name as the initial chat agent had said he'd submit.
I just contacted chat again and was told that Visible doesn't offer "premium Caller ID services." The only options are either "Wireless Caller" or your 10-digit phone number.
Visible assigned my number. Seems they should be able to label the Caller ID, too. If I'm not in someone's contacts so my name pops up, they don't take my calls!
02-23-2023 08:14 AM
I'm showing up as my legal name from many years ago and when I go to settings under Call, it just gives me a an error, "Call settings error. Unexpected response from network." Click ok and then the error, "Call settings error. Network or SIM card error." Click ok and then just sits on "Loading settings" under the Caller ID field.
This is so annoying especially because I don't want anyone knowing my full legal name.