Can’t change my adress

LouLou
Novice II

I’ve had Visible a couple of years now and have never been able to change my address via the app or logging in without the app. The web chat folks don’t believe me. Told me I had to report the problem via an email with screenshots and details to prove there’s a problem. I’m fed up. Anybody else having issues with changing their address? 

1 REPLY 1

trav007
Intermediate

Never had that issue.