Dropped calls

dhittle
Novice

Keep having trouble with phone dropping calls.

3 REPLIES 3

upstate-SC
Superuser
Superuser

Sometimes this happens to me as well. Did sim reprovisioning, but it didnt help. I observed this happens at random. Not sure if this is due to network congestion.

Just another visible user, willing to help others.
Please mark my answer as solution if it helped you.

CJ
Intermediate

@dhittle I would echo what @upstate-SC said, I would start a chat with support and see if they have a suggestion, maybe a SIM reprovisioning would help you.

VisibleRocks
Superuser
Superuser

After you chat with customer service and get this resolved, would you please update us?  Thanks.

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.