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Dropped, failed and unable to unable to hear calls

Nxw
Novice II

I've been with Visible since January and I have experienced dropped and failed calls than ever before. Also, when making and receiving calls the caller or person I am calling cannot hear me. It is very frustrating to be on hold for 15 minutes or longer only to have someone hang up on you or the call simply fails. Initially I thought it was my phone now I know it is the service.  Are there any others experiencing these issues?

1 ACCEPTED SOLUTION

2 REPLIES 2

CJ
Intermediate

In the past yes, but not recently.

 

I would start a chat with tech support via social media and see if they can resolve your issues.