Let's Chat Overview

DS-VisibleMgr
Community Manager
Community Manager

Visible Community is a place to connect with other members, ask questions, and much more. This forum is all about… Well, anything. It’s the general discussion forum, so think about it like an off-topic, Visible-themed discussion. We’d tell you some good questions to ask, but the opportunities are truly unlimited on this one. Have fun!

DS-Community Manager
3 REPLIES 3

MTman
Novice

Hey community manager, 

Any way to get customer service? I have tried the online chat, they could not help. I have tried twitter with no response. How do customers actually receive service?

Kdean65
Novice

Return label please

Mjguild
Novice II

Does Visible look at the community issues? I've been unable to place an order for over a week & I see that this issue has been going on for a year!!! VISIBLE FIX YOUR ORDERING SYSTEM! My card is charged, bank sees no issues on their end, but Visible cannot see payment is made. The problem is with Visible not the multiple credit card companies/banks or customers.