MY CALLER ID ON MY ZTE BLADE A3 DOES NOT WORK - ANY SUGGESTIONS?

GMONEYMOTO
Novice II

MY CALLER ID ON MY ZTE BLADE A3 DOES NOT WORK, never has since day 1.  

I reset the phone to the factory setting and restarted the phone but it still doesn't work.

 

When my Mom calls, the phone just rings, no display(screen stays blacked out), no name, no number shows.  Her name and number is programmed in the phone book, so it should appear, but it doesn't.

 

Does anybody have a possible solution or will I have to buy a different phone?

 

 

2 REPLIES 2

bpositive
Intermediate III

It was working before for me on iphone, but now I also don't see this option working for me. I guess this feature has been blocked by the carrier. 

It has been blocked on my device too.