06-25-2021 10:17 AM
Can you add this device to your approved device list for 5G so it can connect to the 5G towers? Can you add more devices since it is just a short list?
This device only connects to the LTE data and not 5G.
06-28-2021 03:51 PM
We currently only support the Motorola Edge, Motorola Moto G Power (2021), Motorola Moto E6, Motorola Moto G7 Power, Motorola Moto Z4, and the Motorola Moto E. As more device are added the compatible device list will be updated, and can be found by visiting this link https://www.visible.com/help/compatible/.
03-23-2023 06:43 PM
Be wary - be aware! Not all of the phones he/she has listed are actually supported.
Which makes switching very difficult. My IMEI is not compatible, yet I have a Moto g(7) power phone.