My new phone

Deniseas1969
Novice

I need help!  I was scammed and the person had access to my phone through an app called app desk.  I want someone to look at settings with me and make sure I can block anything from happening.  I have deleted the "app desk" app that was installed on my phone.  

1 REPLY 1

Innova321
Novice II

Deleting the app essentially closes the door. It’s the scammers only real way to access your phone and manipulate you into giving sensitive info. However, if you gave all kinds of  user names and passwords to things like credit cards and banking info, he/she would most likely already started bilking you. If really worried, it’s not too involved to cancel your credit card and have them issue you a fresh one.  For your bank, visit them and explain your concerns. They’ll give you options.