Hi @Lharper24, if logging in to your phone and attempting to request a new eSIM does not work, your best bet would be to contact Visible Customer Care. They would be able to assist you further with getting a new eSIM.
Ryan Blake - Information Technology Leadership Professional | Superusers are not employees of Visible, but are users just like you.
If someone's post (including mine) solves your issue, please consider marking it as a solution to help others quickly locate solutions.
