Be very wary. I was told my number could be transferred after i activated the account for the "free" trial. 1)When the trial was done, I was then told that my number could not be transferred. period. i could either use Visible's new number or port a different number. I opted to port in an old number I had parked a google JIV
2) It took really long for my number to port in. resulting in my paying for 2 phone services.
3) The esim is iffy at best. for the longest time i had 2 numbers on 1 phone and neither worked effectively. there were many missed calls and texts for several weeks.
4) When I removed the Tmobile sim card, i no longer had 2 numbers BUT the remaining Visible service continued to have intermitten problems receiving calls and texts. I would swear that people had not sent me texts or called until they showed me screenshots of their calls and texts.
5) there is no real customer service only chats which often disconnected when the Chatter became frustrated with the inability to solve my issue. They virtually hung up on me.
6) it was discovered that i would need a physical sim to correct the problem or reset my phone. I opted for the physical SIM to avoid any future emsim issues. I was assured that my service would NOT be interrupted while waitng for the SIM card to arrive. and i would get a discount for the days i was without service plus the days i wasn't getting texts/calls BUT it was, I was without phone service for 4 days. There was no discount. I was promptly charged the $40
7) after installing the SIM the service, the issues with service remained. My phone is exactly 1 year old, a new at the time IPHONE
๐my service was disconnected on the due date for not paying the regular $40 even though the service never worked fully.
9) When i called to "chat" about it, i was told that If i was not happy with Visible I could take my number and go AFTER i paid the $40 (for the terrible phone service)
10) I had no choice but to pay forward the $40 for service which has historically proven terrible, because the agent did not have the ability to honor the discount which was previously offered me.
finally. my suggestion is this: only use this service on a party line and for phone numbers which are unimportant. its worth about $20 per month for play phone line. there is no hotspot, and it does drag a bit
