No cellular service on my ultra 2 watch

Walter_718
Novice

My Apple Ultra 2 is NOT connecting at all. And I paid a full year in advance for cellular service.  Can you please help me.  I did everything it said.  My plan has my watch active, but my watch does NOT have service or is it connected. 

4 REPLIES 4

DeanKevin64
Ace III

You're in a peer to peer forum. You should contact Visible customer service. For instructions on how to do so click the link below. 

https://www.visible.com/help/contact-us

 

I have, its a known issue, and I'm waiting on a return for call, but so far missed 1 day.  So I am still waiting to hear back.

The reason this person is in a peer to peer forum is because THERE IS NO SUCH THING AS VISIBLE CUSTOMER SERVICE. Like you didn’t already know that. Thanks for your worthless input. 

Michaeljn
Novice

No service on Ultra 3 here. I too paid for annual service. I’ve tried multiple times. From what I’ve read, Visible doesn’t care and won’t help. Sounds like a class action lawsuit to me.