No cellular service on my ultra 2 watch

Walter_718
Novice

My Apple Ultra 2 is NOT connecting at all. And I paid a full year in advance for cellular service.  Can you please help me.  I did everything it said.  My plan has my watch active, but my watch does NOT have service or is it connected. 

4 REPLIES 4

DeanKevin64
Ace III

You're in a peer to peer forum. You should contact Visible customer service. For instructions on how to do so click the link below. 

https://www.visible.com/help/contact-us

 

I have, its a known issue, and I'm waiting on a return for call, but so far missed 1 day.  So I am still waiting to hear back.

The reason this person is in a peer to peer forum is because THERE IS NO SUCH THING AS VISIBLE CUSTOMER SERVICE. Like you didnโ€™t already know that. Thanks for your worthless input. 

Michaeljn
Novice

No service on Ultra 3 here. I too paid for annual service. Iโ€™ve tried multiple times. From what Iโ€™ve read, Visible doesnโ€™t care and wonโ€™t help. Sounds like a class action lawsuit to me.