09-28-2022 04:41 PM
I am unsure why I need to provide my old account information from my previous carrier?
09-30-2022 02:20 PM
If you are porting your number from your old carrier to Visible they need your old account number and PIN and maybe some other information such as zip code. When I switched from Verizon I was able to generate a "transfer PIN" that was only good for a few days.
If you are obtaining a new number then Visible should not need any information about your old carrier