Port in Straight Talk keeps saying wrong zip code

JFS
Novice

Can anyone point me in the right direction ? First they said there was an error with the account number, and got through that, then they said the PIN was wrong, got past that, now it’s zip code. I am not fat fingering. I don’t know what to do. 

1 REPLY 1

JFS
Novice

It turns out that my IMEI was the account number. The PIN I had with Straight Talk had nothing to do with the port. The PIN was sent to me from Straight Talk AFTER Visible requested the port from them. Maybe there is a way to get a port out PIN from Straight Talk before porting in to Visible. I’m not sure. 

It also turns out my zip code error was SOMEHOW (wink wink) because they zip code in the system IS THE ZIP CODE OF THE WALMART STORE I BOUGHT THE iPhone from. NOT MY BILLING OR RESIDENTIAL ZIP CODE. So weird. That part seems intentional. Not sure. Hope that helps someone.