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Ready to activate? Here’s how.

MC-VisibleMgr
Community Manager
Community Manager

Like with most things Visible: activating service is pretty simple. So we’re going to run through how to activate Visible service. It can all start when you get your Visible SIM kit in the mail. Once you have that, follow these steps:

  1. Put your SIM in your device. 
    • View our how-to instructions here.
  2. Connect your device to the internet.
  3. If you haven’t already, download the Visible app on your device.
  4. Tap the app and log into your account.
  5. Make sure all of the items on the activation checklist are checked off.
  6. Press the blue Activate button.
  7. Follow the on-screen instructions.
  8. Rejoice.

Are you still having trouble?
Click here or chat into Care via our app or social.

3 REPLIES 3

Starfox
Novice III

Adding a few things I needed to do to successfully activate:

 

Disable any VPN software such as Cloudflare.

 

Disable any custom Private / Encrypted DNS (also known as DoH or DoT).

 

Without doing those things the app just didn’t want to proceed through the activation steps. Once finished you can re-enable it.

 

— Starfox

Please starfix help me activating my phone

smgrinus
Novice III

Is the procedure pretty much the same if you are already on Visible but just upgrading your phone?