Samsung Watch

[Andyb28]

It's a real bummer joing Visible plus which advertises a "smart watch plan" to then find out its Apple watch only.  I really hope you support Samsung soon or im going to have to switch back to my previous provider.

[upstate-SC]

Unfortunately as of today android watches is not supported. Unsure whether visible has plans to support in near future.

[gaye8310]

I don't think any progress is being made.  I chatted online 9.10.24 and was told in vague terms they were "working" on it.  I assume this means nothing is being done, and that Apple may even be offering them incentives NOT to include Android watches.

[rathernotsay]

I'm hoping with the Samsung Ultra that I'll be able to use Visible + soon

[sccannon]

I just did the same thing and didn't read the fine print about only Apple watches.  I talked with support and they said their Social Engineers are working on it but no release date.

[jringler1974]

Agree. I would love to add a samsung smart watch soon. 

[Tamsyn2]

I only have BT only samsung watch and it works with my visible service with my samsung phone 

[VisiblyPresent]

I believe they are talking about direct cellular (works when outside bluetooth range or phone isn't available) support for smart watches - rather than simple pairing.

[carlossmith4010]

Exactly 

[Phatness]

We upgraded our plans, and found out the hard way that it is an Apple Watch Plan, not a Smart Watch Plan.

"You must have a computer on your first day of class. We said computer, so obviously we mean MacBook." 

[carlossmith4010]

🤣😭💀

[SoundJudgment]

No Visible+ Service for Android Smartwatches!??

Baaaaaaaaaaaaaaaaaaaaaaaaaack to T-Mo we go..... 😞

[SoundJudgment]

No Visible+ Service for Android Smartwatches!??

Baaaaaaaaaaaaaaaaaaaaaaaaaack to T-Mo we go..... 😞

[howardz]

Yeah, how about a little love for the android community. I've got a Samsung watch FE just waiting for Visible to add support for android watches!

[carlossmith4010]

It is a bummer & it should be identified that it's Apple smart watch ONLY

[adewale]

This is such a shame. After upgrading to the Samsung LTE watch I wanted to go for the one year plan because I have enjoyed the service so far. I'll have to switch at least until the service is available.

[Cmaherne]

As a relatively new Visible user in a family with a bunch of non- Apple folks, this is a big knock against Visible. Hoping they can rectify this soon!

[Charliex1]

3 YEARS LATER, and still no support for Galaxy/Android smartwatches. That a SHAME! You guys would get a lot more customers if you were to support smartwatches other than Apple's. I guess I will be switching to a company that actually cares about its customers because, at this point, we will never get support for Android smartwatches. It seems like this company is all about Apple. I wouldn't doubt that Visible has a contract directly with Apple, not to support other Android smartwatches.

[pfunk]

The reluctance to acknowledge that there is an incredibly large population of Android users is incredibly aggravating.

[Jennifer20]

This is very frustrating.  Their website only refers to smart watches - not Apple smart watches.  I signed up for Visible and went out and purchased a new Samsung 7 Smartwatch for the cellular service on Visible. It was only when I tried to connect it that I learned it wasn't supported.  I think there are going to be a lot of disappointed Visible customers who get new Samsung watches under their Christmas trees this year.

[Dascalargo]

Yep. Same here. Just got my Visible SIM card yesterday, and today I find out the plan that I took the free smart watch option for nothing. I really don’t want to go through the entire process of switching back, but.... Based on this thread, they have no intention of giving access to Android watches.

[Dascalargo]

Ack! Sorry about the double reply. I thought it dropped the first one because I hadn’t signed in first.

So... Is there any way to delete a post? 😁

[Dascalargo]

Yeah... I just got my Visible SIM card yesterday and was so excited, particularly since my plan includes a smart watch. But it doesn’t include a smart watch. It includes an Apple Watch. I really don’t want to switch back, but based on this thread it looks like they’re in no rush to add Android watches.