07-20-2022 11:25 AM - edited 07-21-2022 11:26 AM
I have 3 iPhone 13s. Created 3 new Visible accounts All 3 phones using E sims.
If I go to Settings... Phone..., the following 3 options do not work.
They just have a never ending spinning circle
Show My Caller ID
These all worked when on Verizon plan with same phones and e Sims.
How do i 'enable' them on my 3 Visible Accounts?
Do I need a physical sim card to get them to work?
I especially would like to use the 'Show My Caller ID' option.
07-20-2022 08:40 PM
I have the same issues with my iPhone SE 2022 with eSIM.
07-23-2022 05:00 AM - edited 07-23-2022 05:03 AM
Same problem with iPhone 13 pro using physical SIM
Same with an iPhone SE
07-23-2022 08:17 AM - edited 07-23-2022 08:18 AM
This is an excerpt from my chat with Visible on 06/18/2022. "...Visible does not offer premium caller id. This means members can not request for their caller id to reflect any name outside of the general caller id tag “Wireless Caller” or the 10 Digit MDN."
Although I experience the same "spinning circle" with my SIM equipped iPhone 13 Mini, Call Waiting is enabled and functional, but I haven't attempted Call Forwarding.
07-23-2022 08:24 AM
Thanks for the input! I did speak with Visible reps and shared with them I’d like to see these options enabled. At least Show my called id.
07-23-2022 02:41 PM
May be these features like Call forwarding, Caller ID is not supported with Visible. However i get notification when I am on call and some one else calls me at the same time. So Caller waiting feature is present and working.
Hope it helps.