Trying out Visible on a iPhone XR, activated via the app onto eSIM.
The phone handles Dual Sim (eSIM & Physical SIM) quite well, so i can toggle between the VZW based Visible service, and the other SIM that is TM based Qlink Wireless.
Should I later upgrade to a newer iPhone, say the 13 Pro when that comes out, how does one transfer the eSIM over to the new phone? Would that happen automatically if I used the built in Apple Transfer Data to new phone thing? or would I have to use the Visible app and re-program the new phones eSIM?
How about Android phones? I have a Pixel 3 that is my primary phone. It has a unused eSIM. Its physical SIM is TM prepaid.
Is the Pixel 3 eSIM compatible with Visible?
I am also considering buying the Pixel 6 Pro and wonder if Visible will work on eSIM via that.
(I am a life long Android phone user, and only recently got interested in Apple iOS phones cause just kinda got bored with Android...I may be someone who dual-wields, and uses both. )
Hey there, and welcome to the Visible family!
If you purchase a new device, you'll just need to reach out to us to have a new eSIM profile created. Once that has been done, you'll be able to download it onto the new device via the Visible app. eSIM is only available for the iPhone XR/XS/XS Max, iPhone 11/11 Pro/11 Pro Max, and the iPhone 12/12 Mini/12 Pro/12 Pro Max. So, a physical SIM would be needed for any Android devices.
How does one request a port in after the esim is activated with the Visible number? The app did not give me any option to port a number in. Is that not possible with Esim? would i need a physical sim?
As long as the account is in an active status, you should have the option to initiate the process in that app. If the option isn't available, you may need to delete and reinstall the Visible app. Otherwise the Visible Care Team can submit the porting request for you via Live Chat on the website or in the app, tweeting @visiblecare or sending a DM to @Visible on Facebook. You'll need to have the following details to submit the port: name of the carrier, account number, PIN, ZIP Code, and the phone number that you're transferring.
I have use one email to create a visible account on phone A for visible free trial plan. Can I use the same email to create another visible account for official visible plan on phone B after free trial plan on phone A ended? How should I handle this scenario?