What is with the terrible customer service

wcpulling
Novice

Getting assistance has become a real problem.  No phone support is whatever, but when the chat message directs you to check back every 10 minutes and it takes multiple 10 minute periods there is a real problem here.  I must say that they are very prompt in processing my monthly payment though.

3 REPLIES 3

georgeb
Intermediate II

@wcpullingHey, did you find a solution to your issue?

billynye
Novice II

I'm in the same situation...  doesn't matter the time of day or day of week, all the same.  

What issue did you experience?