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Cancel order

Hello, I would like to cancel my order. I intended to order eSIM, but I accidentally ordered a physical SIM. My order number is 16096245.

Visible activation

activation directions device fully charged and connected to WIFIAfter sim card installation/activation to Visible, you do not need WIFI connection anymore - right?

Brandy by Novice
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Kudos to Visible

Since I was very critical of Visible's purchase and activation process just about this time last year, I'd be remiss not offering them some kudos for my smooth attempt to signup and activate this year. Everything went smoothly this year including the...

I have not receive my sim card for my phone.

please answer my question about the sim card please... I don't want to be charged for something i have not used yet. I hope this is not how you work. I'm trying to find my order with you . If you can not find my order I'll take my business else where...