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Forum Posts

I would like to activate a Samsung A146U

It's IMEI is not on the list. It is a newer phone. The A13 IS on the list. This phone would appear to be an updated/slightly enhanced version of the same phone, which means it may actually BE compatible. Can I order a SIM and try it? What chance migh...

International Travel- Brazil

Hello! Looking for advice. I’m traveling to Brazil shortly and am wondering what I can do for phone service while there. Does anyone in this community have experience traveling to Brazil with Visible? Thank you!

Zinha by Novice
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Customer Service

Visible has the best customer service. Every interaction I have had with an agent has been easy and helpful. I switched to Visible because of bad customer service I experienced repeatedly with my former provider. Visible needs to hold seminars on cus...

Trouble Activating New SIM

What’s up? So I got my new SIM card & tried activating it with no luck. I’m assuming it’s because I don’t have an updating version of the app which requires iOS 15.5. My phone is on 15.4 & I am not updating it. I hope there is a way around this probl...

Network upgrade phone compatibility

I have a Motorola stylus 5G 2022. The website says that it is not compatible even though you sell the same phone on your website. I got the new SIM through another account and it works fine in my Motorola. Someone needs to be able to bypass the compa...