Been having problem with my phone ringing once and going to voicemail. Had them fix it twice. Try for the 3rd time no luck. So I though I would upgrade service. They sent me a new SIM card. Got up and running ring 5 times before it went voicemail. That s good. Well it last a day now back to 1 ring and back to voicemail again. So now I have been try to chat with them but no reply waited 1 hr one time 45 min 2nd time 3rd time still no Answer. What up this Company. See the change in all their plans. Anybody got ideas.