cancel
Showing results for 
Search instead for 
Did you mean: 

Multiple Accounts On Same Card?

5C
Novice

We are trying to move our family plan from another carrier to individual accounts with Visible. I was able to order one phone (out of 5 needed) but when I try to order the second one on the next account, the site won't accept my card.  I tried chatting with customer service and they suggested I check with my bank (which I already had, everything checked out there).  Has anyone successfully purchased/payed for multiple accounts with the same card or will I need to used a different card for each account?? 

1 ACCEPTED SOLUTION

partypay
Intermediate

You can use same card to pay for the bill, but make sure to open new accounts for each line. 

I have two lines under same credit card. 

View solution in original post

3 REPLIES 3

bpositive
Intermediate III

There has been always problem with the payment method. I also had problem while purchasing phone. I ended up using paypal and it worked fine. Try paypal or different card and with new account. 

partypay
Intermediate

You can use same card to pay for the bill, but make sure to open new accounts for each line. 

I have two lines under same credit card. 

View solution in original post

stang67671
Intermediate II

I hope you found a resolution for your problem