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The Ultimate HOW MUCH I SAVED Thread 💪😎💰

Heyo! As we all know, Visible is among - if not the MOST AFFORDABLE, QUALITY cellular option on the market.So, we're all DYING to know.... how much did YOU save by making the switch!?!? 樂(In accordance with our standard Community Guidelines, make su...

Resolved! Email verification

How do I get an email verification sent to my email so I can post. I did it several times with the correct email and it was never sent. It’s not in my inbox or junk mail. Now I am locked out of email verification request for trying too many times.

What is Visible Community?

Visible Community is a place to connect with other members, ask questions, and much more. This forum is all about… Well, anything. It’s the general discussion forum, so think about it like an off-topic, Visible-themed discussion. We’d tell you some g...

Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

Ready to activate? Here’s how.

Like with most things Visible: activating service is pretty simple. So we’re going to run through how to activate Visible service. It can all start when you get your Visible SIM kit in the mail. Once you have that, follow these steps: Put your SIM in...

Leaderboard Contest - When will winners be emailed?

I'm not sure if I am a winner or not but excited to order the Anker Wireless charger that is now in the shop alone again!! Hurry and email winners please so  haha jk! I know it said before March 5th 

Appreciation post: for Visible customer care

I realize that Visible wants customers to contact them in non-traditional ways, including Tweeting/DMing them. I want to say thank you to the hard working people that work in customer care. They genuinely try to help, they read the submitted question...

beav by Novice
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  • 0 kudos

Re: Email Verification

@MoiraPrime If you don't receive the verification email or having problem with verifying, please reach out to and they will verify your account.

Email Verification

I noticed there were a lot of people who were having issues with Email Verification and I wanted to bring this to Visible's attention. I use an email provider called "ProtonMail" and their client is really good at identifying emails that aren't sent ...

Re: Are you using a VPN with your Visible service?

@beav @@ I use ( in the app store. While isn't a true VPN, it does help a lot and depending on your goals it might be all you need. It provides safer browsing, gets around some of the video limits, and so on. I also us...

What are you using for speedtesting?

I have always just used the Fast app from Netflix, and consistently get 2 mbps. I reached out to customer care last week, and asked if this could be improved. After some work on their end, rebooting and removing the SIM, and measuring the speed using...

beav by Novice
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  • 1 kudos

Unable to join or start party

I have been trying to leave my current party, which only has three members. However, when I try to leave it, join another party, or start my own party I continually come across these errors: "Account exists in the group membership" and "Account Alrea...

mvill by Novice
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Everytime I've had a service issue, this is what fixed it.

I have had visible service for about 9 months. There have been four times during that nine months when my service suddenly just quit working. The first time, I contacted visible and we tried to troubleshoot my phone multiple different ways. None of t...

Visible isn’t just a phone service

So anyone who doubts visible and their service and their dedication to the customer, I would like to share a story. I’ve been with visible since the good old testing days when it started and u needed a invite to join. Anyways couple years back I lost...

Fumfo by Novice
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  • 2 kudos

**Tip** What to do if your new service is slow

So, I activated my service last night to find my internet super duper slow. I contacted care via the app, they were very helpful. Turns out I was lacking a feature on the account that let me use faster than 5mbps speeds. They couldn’t add it for some...


Hello!I would just like to use this post as an introduction my name is Faith Andersen. and I am very interested in mobile communication systems. I look into all sorts of various plans and offerings from mobile carriers and Visible in particular reall...

Highest Speed?

I am curious, what is the highest speed you have reached on Visible. If 5G, please specify. Thanks!

Resolved! Fedex Delivery

I have ordered new phone a week ago, but due to extreme weather conditions fedex has not started to ship yet. It is stuck in Memphis from a week. Is anyone having same issue? Can visible help with this issue?

Voicemail Set up

I just activated my visible account and i am trying to set up my voicemail on my Iphone 6splus but i keep getting the voicemail error please try again later has anyone had this issue?

EIC2019 by Novice
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Frequent Signal Lost

It has been a year I am with visible. But currently, I have seen signal lost on my iphone 12 pro max. However, it is connected with wifi. Is someone getting same problem?

Remember me button

I wish visible would add a remember me feature to their app. Having to type email in every time is a pain. Should be an easy feature and make app more user friendly

Brianb by Novice II
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Visible at Walt Disney World

My wife and I visit WDW all the time, but due to the pandemic, we are on our first trip here this week. My last trip, I used Metro and then Cricket before that. My wife has always had Verizon Proper (post paid). I can go ahead and say Visible doesn't...

Resolved! Next day shipping?

I excitedly signed up today (Fri 2/19/21) and saw they advertised next day shipping to receive the new SIM, however when I got my FedEx tracking number it shows expected delivery on Mon 2/22/21. So I take it they don't count the weekend for delivery ...

gkc324 by Novice
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Resolved! Coverage indoors

Coverage indoors seems to struggle - definitely more than when I was with Verizon. Any ideas why? Or more importantly, is there anything that we can do to improve it? When I'm connect to wifi, it's no problem, but when our wifi goes out and I need to...


Been having this issue since I got the service. Constantly missing around 10% of mms messages. IVE TRIED EVERYTHING!!!! IF anyone want's more details please ask!!!

Resolved! Transferring my number.

I know I can transfer my number as part of the signing up process, however I would like to know if I can transfer it at a later date, and how would I do that? I want to be sure everything works good with visible before I break ties with my current pr...

Website so glitchy

Is anyone experiencing the same void I am with the website? I've tried to order a phone with a new account since the 14th and have gotten nowhere! Every page on the website gets frozen or leads me to dead end. Please help

OnePlus 9

Y'all gonna offer it? I know it will work on your network. I have a feeling you already have one being used on the network  I'd imagine there will be an announcement by OnePlus in a few weeks about the device!

Snowed In

For those snowed in, how is visible working for ya? Just curious! I have no snow where I'm at

Website glitchy, order delayed

Hi, ordered my phone 3 days ago (14th). The website was very glitchy. Had to redo my payment method multiple times before it went through for a new account and phone. Now I'm not seeing the charge on my bank account. Wondering if the order went throu...

JRD by Novice
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Resolved! Is there a way to stop the orange pop-ups?

Is there a way to stop the orange pop-ups at the bottom of the app's home screen. I don't need to see this message anymore about transferring my number. I have hit the X to close the message, but this message continues to appear every time I logon to...