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The Ultimate HOW MUCH I SAVED Thread 💪😎💰

Heyo! As we all know, Visible is among - if not the MOST AFFORDABLE, QUALITY cellular option on the market.So, we're all DYING to know.... how much did YOU save by making the switch!?!? 樂(In accordance with our standard Community Guidelines, make su...

Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

What is going on with this email?

I got this email today:"Long time, no see. We were worried about you for a second, but are happy you're back. Your account for (my phone number) is good to go again. Make sure you redownload the app if you deleted it (we forgive you)." What is this e...

Re: No mobile service

Did you also get a weird email saying "Long time, no see... Your account for XXX-XXX-XXXX is good to go again. Make sure you redownload the app if you deleted it (we forgive you)." I probably get disconnected for about a day, happens about once every...

visible customer care

This is a horror story that visible created. I purchased a new visible phone for a friend using my own bank card. WARNING NEVER DO THAT! The new visible phone arrived at his house with no problem. All is good so far but when he tried to activate the ...

Quit One Party Pay

Is there a penalty/downside to quit one Party for another? I got a message saying I would be charged $40 if I left my Party. I assumed they meant I would be charged $40 if I didn't join another Party. Correct?

baturro by Novice III
  • 2 replies
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Emergency Broadband Benefit EBB

I was informed Visible is not credentialed to participate in the Emergency Broadband Benefit program. I applied and was approved for EBB funds but found out later Visible cannot not currently access them. Come on Visible, Verizon is participating, wh...

No mobile service

My pixel 4a kept showing no service in the notification bar at the top of the phone. Couldn't send or receive texts or make phone calls even on wifi.Finally I reset all mobile and network settings and everything immediately began to work again. Servi...

Where do I find my Party link?

I have created a new party called VisibleForLife, where to do I find my party link to share it? I appreciate any help here guys, thanks a lot

Stay away from Visible

I so much wanted visible to work, but just can't take it anymore. I've been with them since December 2020 and suffer though daily dropped calls (or calls where I can hear them but they can't hear me) and no cellular data. Toggling airplane mode somet...

sjn by Novice
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Reply to POSTs ?

I cannot reply to posts ?Where is the reply button ?

Vs by Novice
  • 2 replies
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Please reply quickly

I can’t seem to send pics & Bitmojis to androids. Why is this?

me by Novice
  • 1 replies
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pics & bitmojis

I can't seem to send pics and bitmoji's to androids. Why is this?

me by Novice
  • 1 replies
  • 0 kudos

Choose your own gift card

So disappointed! I redeemed my code over a week ago and still no gift card. No one has been able to help me. It’s like no one knows what’s going on. So disappointed!

New phone, same sim?

My old I phone is 4glte is it the same SIM card for my new I phone 12 5g?

by Not applicable
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server side error

error message reads "Oops there's an error on our side please try again soon" no clear point of contact for my problem

Cancel My Current Plan?

When signing up, it says it'll cancel my current plan. I am currently with my family on a family plan, so I do not want it canceling everything. Is it just removing myself or canceling the entire plan?

Hey Visible Community. How is your 5G experience?

Right now I am using an LG Stylo 4, which I believe is only a 4G device and does not support LTE. In the day time I been getting speeds of about 6-7mbps download, but at night it seems to be a a lot faster, more like 40-50mbps download. I am in South...

Choose your own gift card promo

Does anyone know how long it takes to get the Amazon gift card? I submitted my code on Sunday and got an email saying I should receive it in the email within 24 to 48 hours. Visible told me to call hawk market and I called them twice it doesn’t seem ...

My account

First, my daughter died in January, many things I did at that time are a blur, like the email address and password I used to open my Visible account. Then yesterday, I tried to add to my mailbox, (the one I ...

JudyWho by Newbie II
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Transferring Service

Hello, I am currently on my employer's wireless plan, but I'm starting a new job next week that will require me to find my own service. I'd like to go with the Visible Wireless plan so I was wondering how I'm able to transfer service from their Veriz...


I'm trying to pay my bill early, but your website won't allow me to make a payment before 7 days till due date. Why set artificial time limits as to when a customer can pay? Everybody has different financial situations.

Get Rid of Your Midweek Stress

May is Mental Health Awareness Month and Visible is teaming up with various community partners to help get the conversation started around mental wellness and get rid of your midweek stressVisible and FORWARD__Space are teaming up to provide free mid...


How can I speak with supervisor?

I have spent hours on chat with visible. They opened a case number to look into my dropped calls, lack of Internet and areas, etc. After two weeks they told me it was due to lack of coverage even though their coverage map shows my county as having co...