Can't make calls

NBA
Novice

Just switched from Google Fi to visible and using pixel3. All setup was done successfully. Received confirmation as well. But can't make any phone call neither can receive. However texting works. Did someone face this before? Please help. 

I have reset all network configuration FYI. 

 

 

2 REPLIES 2

lso
Novice II

Well, I would try doing a *73 call to cancel all call forwarding.  Then try calling (800) 4444444, which will do an automatic number announcement, that should tell you what number is being used by your phone.

GL-VisibleMod
Novice II

Hey there! Thanks for raising this concern. Our Care team will be best able to assist you here; please reach out by chatting on our site, tweeting @visiblecare or sending a DM to @Visible on Facebook. -GL