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Cannot get Visible to approve a phone order

Cristexas
Novice

I have been approved for a phone through Affirm and Visible (for the 2nd time in a year) has never honored the request and my orders disappear.  Why does Visible not want to fulfill my request for a phone?  Visible chat workers are friendly and all but no one ever knows what's going on??  So odd. Lol

1 REPLY 1

bpositive
Intermediate III

This has been an issue for long time with visible. I had similar problem while ordering phone from visible. I could not buy using my debit cards and ended up financing through Affirm. They had to delete all the information from my Visible account and then request to cancel the order from Affirm and then redo the order process again. It took me 2 weeks just to buy the phone. 

On your case, I would suggest you to ask visible agents to delete all the details from your account and request Affirm to cancel the loan and then after that you can apply for loan again and buy the phone with no issue. 

 

FYI: Do not create different  visible account for transferring the same phone number. MDN/phone number has to be unique with each Visible account.