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Cannot sign up

lucy9383
Novice

Hi,

 

I am trying to help my family switching to Visible.  But "something went wrong" keeps popping up when I help them log in.  I tried to use different browsers and under the incognito model, clear cookies. The problem persists.  I am wondering if anyone has run into the issue recently?

 

Thanks.

1 REPLY 1

LS-VisibleMod
Moderator
Moderator

Hey there! I am sorry to hear that you are having trouble with logging into your account. You can always reach out to our Care team by chatting on our site, tweeting @visiblecare or sending a DM to @Visible on Facebook. They will be more than glad to assist you! -LS