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Google Pixel 5a

BeafromPA
Novice

I bought an unlocked Pixel 5a and when I put the IMEI number in Visible I got the message it was not compatible. I WAS NOT happy. But, I put my SIM card in and all seems to be working fine. I use Google Voice for voicemail so I don't need Visible's service. I chatted with someone who said if I had service and not having any issues, I should be fine. 

 

Anyone else out there in this situation? Have you used an apparently incompatible phone without any issues? Did any issues develop later on?  Thanks for your help.

 

~Bea

2 REPLIES 2

LS-VisibleMod
Moderator
Moderator

Hey there! I am really glad to see that you were able to get your service up and running on your Google Pixel 5. If your service is working well on your device, you should be all good and no issues should occur at all. If it happens to experience any service issues, don't hesitate to contact our Care team by chatting on our site, tweeting @visiblecare or sending a DM to @Visible on Facebook. -LS

One question - you support Google Pixel 5 - do you also support Google Pixel 5a?