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Missing OCN number error

Bobport47
Novice

Is anyone else getting a random error “missing OCN NUMBER” when friends or family try to call you?

I have iPhone 12Pro Max.  Unsure if it’s my phone (Apple) or visible’s network connection to Verizon 

 

1 REPLY 1

LS-VisibleMod
Moderator
Moderator

Hey there! I'm sorry to hear that you are experiencing issues with your service. We know that this type of issues is the worst and we are ready to have this resolved for you. Please feel free to reach out by chatting on our site or app, tweeting @visiblecare or sending a DM to @Visible on Facebook, and an agent will be there to assist you with resolving this issue. -LS