NO SERVICE since last night,yet a visible user for years

kburr
Novice

I have used Visible for several years now my iPhone 7 says no service yet it is connected to my Wi-Fi. Visible tried today for a couple of hours to resolve the situation to no avail. When I check my cellular data it says the word error next to it. It shows my network as Verizon and my iOS as 14.4.2 and says I need an update to 14.6 yet is unable to verify the update because it said I am not Internet connected. I cannot make or receive calls or access cellular data until I resolve this.

 

Any advice?

3 REPLIES 3

kburr
Novice

CORRECTION. shows network as VISIBLE

beav
Superuser
Superuser

Have you rebooted your phone?

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

dcthomas4
Novice

Same issue, happened twice in the last 2 weeks. Rebooting has no effect. Using eSim. should I order a physical sim card?