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Resolve dropped calls

dmekdahl
Novice

I have spent hours in the last two weeks chatting. The case was open to look into why my calls kept dropping etc. I received email updates every couple days saying they were still looking at it until they finally said it was because there was a lack of coverage in my area even though the coverage map shows 4G

1 REPLY 1

sjn
Novice

Yep, same thing happened to me too. And, I live in Silicon Valley, not some rural farm. Their service, frankly, sucks.