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SMS picture resolution unacceptable

Pastycakes
Novice

I love everything about Visible except their terrible downsizing of all pictures received through SMS. Everything I am sent gets downsized to 360x480, which is crazy. I am texted photos of work tickets at work and they are completely illegible. 

 

The same photo texted to my Visible number and my wife's identical phone on a different carrier, same messaging app, came though to her at 986x1280 and to me at 360x480. 

 

Is this going to change, or is it time for me to move on? 

2 REPLIES 2

So what if your MMS image attachments are being cut down to 360x480? Think about all the money Visible has saved you! You save $$$ and Visible saves electrons!

beav
Intermediate II

Are you 100% certain this is a Visible issue, or a setting on your phone? Are these being sent via an iPhone?

 

https://www.wikihow.com/Reduce-the-Size-of-Images-Sent-by-Text-on-an-iPhone

 

Have you seen this article: https://www.technipages.com/android-increase-mms-file-size-limit