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Visible's website can't validate my address

ubar
Novice

I've been trying to get sim cards for me and my wife for months now. Visible's website doesn't recognize our address (you can find it on Google Maps, Apple Maps, Waze, etc), not allowing us to finish the transaction. Support has been completely useless and I honestly don't know what else to do...

1 REPLY 1

Anonymous
Not applicable

Hey there! We're sorry to hear you have been unable to place a SIM order for you and your wife for a while now. We do recommend using an alternate address if your address is currently not valid in our system. 
Another option could be utilizing our new eSIM system if you would like to take this path instead. Thank you for posting and have an amazing day! 🙂