Chat was not able to help me. I have one of the visible approved phones, Moto G7 Power. Ported over to visible a couple of weeks ago and have had problems ever since. Latest issue is VVM. App is standard for this phone and worked fine with other service. Now I just have an error message saying need to set up PIN (it is set up when you call in with long press 1). Any folks know how to fix this? Thanks!!
Thanks TJ! I didn't know they had the ability to elevate the request. I don't want to be too harsh to CS but at least their first level I have not been impressed with. At least they fixed that I could call VM but VVM is one of those things that you never knew you needed until it was invented, am I right? 😊