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Forum Posts

Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Old iPhone

I'm looking to migrate to visible. Right now I have an older iPhone. It's an iPhone 6s A1633. This phone was originally AT&T. If memory serves (searching the internet seems to confirm) - that generation of iPhone was sold in 2 different varieties - o...

New number

Howdy, i tryed to get new number but its something wrong, could you help with registration, my number is +37067035122

Ramzi by Novice
  • 0 replies
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Issues with MMS messages not sending to people

I been having issues since i ported my number from Google Fi to Visible and I'm unable to MMS pictures or gif to any of my contacts, i have done a factory reset, a network rest, rest Bluetooth and signal, changed out sims cards to see if it would res...

Turn OFF call waiting

I am trying to turn OFF call waiting. it is NOT an option on my phone. I am told that it is a carrier-side option. I am hard if hearing and the beeping causes me trouble when I am in the middle of a call. Visible insists that it is on my side. It is ...

lizey12 by Novice
  • 2 replies
  • 0 kudos

Phone exchange

Website says this "You are permitted one exchange. To make the exchange, return the merchandise (including device, charger, battery, instructions, and any other components) in the ORIGINAL box. All merchandise must be in like-new condition and accomp...

Motorola Moto G stylus

The Moto G power 2020 is compatible to your network and it has this network hardware; 4G: LTE band 1/2/3/4/5/7/8/12/13/14/17/18/19/20/25/26/29/30/38/39/40/41/66/71 | 3G: UMTS band 1/2/4/5/8 | 2G: GSM band 2/3/5/8CDMA: BC0 BC1 BC10The Moto G stylus 20...

Port in issue - 6 days and waiting!

I ported in my main number on Aug 29th and still don't have service activated on my number! I have been in constant contact with the chat team and for the last 4 days I am being told that it will be resolved soon. I am given the 24 hr to 48 hr time l...

joe_11 by Novice
  • 1 replies
  • 0 kudos

RV connection

I have the winegard 360+ and the gateway 1000 router install on y rv. Will it be possible to a get verizon sim card for the gateway 1000 and use it a my router?.